external control greyed out on live settings [fixed]
Posted: 07 January 2015, 00:29
Hi support,
I just installed version 7.1.23 on my new laptop.
On my old laptop I still worked with version 6.33 in combination with live-mobile on my iphone and ipad.
I was happy to see that my old shows could just be loaded into the new version and worked as expected
However, I was not able to connect with my iphone (app version 2.3.1) to the software (v 7.1.23) on my new laptop
(IP address were checked and aligned).
When checking the settings on the live tab, I noticed that in the groupbox "external control" the checkbox "enabled" was checked and the field password contained the correct password. However, both fields were greyed out, so I am not able to change them.
So my questions are:
1) why are these fields greyed out?
2) what could cause the fact that live-mobile can't connect to sweetlight version 7.1.23 on my new laptop?
Thanks in advance.
Regards,
Roger
I just installed version 7.1.23 on my new laptop.
On my old laptop I still worked with version 6.33 in combination with live-mobile on my iphone and ipad.
I was happy to see that my old shows could just be loaded into the new version and worked as expected
However, I was not able to connect with my iphone (app version 2.3.1) to the software (v 7.1.23) on my new laptop
(IP address were checked and aligned).
When checking the settings on the live tab, I noticed that in the groupbox "external control" the checkbox "enabled" was checked and the field password contained the correct password. However, both fields were greyed out, so I am not able to change them.
So my questions are:
1) why are these fields greyed out?
2) what could cause the fact that live-mobile can't connect to sweetlight version 7.1.23 on my new laptop?
Thanks in advance.
Regards,
Roger