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no reaction under Windows 7 [fixed]

Posted: 26 July 2010, 20:14
by golfy prod
Hye Guys,

I've just installed the last version of sweetlight, and a serious probleme has appeared:
The builder works perfectly well, as the dmx signal goes out and the fixtures responds
The generator same thing
But as soon as i creat a scene and toggle it in live the button becomes grey ( as normal )but thats all, the fixtures don't receive the message.
No DMX signal output.
I just don't get it ?!
an someone help please got a big event saturday and really i need it....
Thanks in advance to you all.

Re: PRB live with windows 7

Posted: 26 July 2010, 20:28
by Niffo
Do you have also activated the DMX button of Live ?

Re: PRB live with windows 7

Posted: 26 July 2010, 20:28
by golfy prod
.... yes ;) even with "dmx" on nothing works

Re: PRB live with windows 7

Posted: 26 July 2010, 20:45
by support
Could you please send us a backup of your lightshow, and tell us which scene to run from Live ?
We will check it.

Re: PRB live with windows 7

Posted: 26 July 2010, 20:51
by golfy prod
in fact it is all scenes... the whole live won't work

Re: PRB live with windows 7

Posted: 27 July 2010, 08:10
by support
Ok. We are waiting for your lightshow, in order to check it.

Re: PRB live with windows 7

Posted: 29 July 2010, 06:55
by golfy prod
ok where can i sent it ?

Re: PRB live with windows 7

Posted: 29 July 2010, 08:00
by support

Re: PRB live with windows 7

Posted: 29 July 2010, 08:39
by golfy prod
the mail has been sent. ;)

Re: PRB live with windows 7

Posted: 29 July 2010, 08:48
by golfy prod
forgot to tell you in the email that all scenes are affected by this problem...