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Live Crashes
Posted: 27 February 2013, 19:09
by Shakes
Hi Support
Just downloaded the beta version from your link.
I usually have live autostart from control panel startup. Was a little concerned when the first thing that happened was a program crash.
I dissabled autostart and rebooted my system. Manual startup of live had the same program crash.
All other components of sweetlight ie. editor, setup etc seem to work ok but live repeatedly crashes.
Running windows xp and currently unable to find system report for the crash.
Re: Live Crashes
Posted: 27 February 2013, 20:15
by JohnRichards
No crashes with ShowXpress on Windows XP, just some issues with faders.
Will test more and post.
John
Re: Live Crashes
Posted: 27 February 2013, 21:09
by Shakes
This is the error report windows compiled for the crash.
Sorry, I couldn't send it as an attachment.
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Live.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="Live.exe" SIZE="807424" CHECKSUM="0x3B02DF4A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/26/2013 16:02:16" UPTO_LINK_DATE="02/26/2013 16:02:16" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="990208" CHECKSUM="0xCC2C4544" BIN_FILE_VERSION="5.1.2600.6293" BIN_PRODUCT_VERSION="5.1.2600.6293" PRODUCT_VERSION="5.1.2600.6293" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.6293 (xpsp_sp3_gdr.121001-1622)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFBCBC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6293" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6293" LINK_DATE="10/03/2012 04:58:13" UPTO_LINK_DATE="10/03/2012 04:58:13" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
Re: Live Crashes
Posted: 27 February 2013, 22:04
by support
"Shakes", please post your lightshow (in a ZIP file).
We will check that.
Re: Live Crashes
Posted: 01 March 2013, 12:15
by support
Please try the fix (in "Live.zip" file).
It might fix your problem.
Re: Live Crashes
Posted: 01 March 2013, 19:17
by Shakes
I think we're getting there. Seems to have stopped crashing but no 3d playback.