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DMX/3D offline
Posted: 17 October 2012, 14:21
by Sanduwr
I have some remote but at the editor and live the DMX / 3D are standing at the red.
and they don't go online (green) ..?
Someone can help me?
Re: DMX/3D offline
Posted: 18 October 2012, 16:15
by support
With new software version 6.31, the led does not turn green if communication does not work.
This means there is some firewall/antivirus which is blocking the network communication of our programs.
Re: DMX/3D offline
Posted: 25 November 2012, 05:26
by Julius Garcia
I have the same problem. It's not my firewall or my antivirus. my problem is on two computers. one with AVG Antivirus and one with no antivirus.
Once i have restarted the computer, it will not allow me to use DMX or 3D :-/
Re: DMX/3D offline
Posted: 25 November 2012, 18:52
by support
Windows firewall.
Re: DMX/3D offline
Posted: 04 June 2013, 11:55
by Sanduwr
I put off windows firewall and Microsoft Securtity Essentials,
and now it's not working again..
on the Sweetlight Remote box is Power lamp on
and the pc-link lamp is on.
What to do?
Re: DMX/3D offline
Posted: 04 June 2013, 13:01
by support
Re: DMX/3D offline
Posted: 14 October 2013, 05:46
by Hecktique
Another thing that might work is here:
viewtopic.php?f=9&t=2273