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[6.01] channel popup menu does not show all levels [fixed]
Posted: 22 April 2010, 17:44
by marco
hi
if got a problem with selecting levels in editor, the box that appears when i klik on the 2nd square doesnt show al the levels.it show only 13 levels while the fixture has 15 programmed. the 2 last level or first arent showing see the attachment
Re: level select in editor
Posted: 23 April 2010, 07:52
by support
You can send us your light show. We will check this.
Please read the FAQ section to know our email address.
Re: level select in editor
Posted: 25 April 2010, 08:46
by support
We checked your light show. We are able to see all levels from the popup menu.
Could you please tell us more about your computer ?
- what operating system ?
- 32bits or 64bits ?
- laptop or desktop ?
- how many monitors (external monitor) ?
- pixels resolution of the screen ?
- anything which might be different than other computers ?
Re: level select in editor
Posted: 25 April 2010, 16:24
by marco
hi
the problem seem to been related to 2 monitor use.
i tryed some different setting and this what i found
using a laptop 1280x800 pixers and a monitor with 1280x1024pixers
1 laptop mainscreen and monitor sec screen
controlboard on laptop and editor on laptop
res : no problem, popup comes on bottom screen and al levels can be seen
2 laptop mainscreen and monitor sec screen
controlboard on laptop and editor on monitor
res: no problem, pop up comes in the middel of the monitor
3 laptop sec screen and monitor main screen
controlboard on monitor editor on monitor
res : no problem, popup comes on bottom screen and al levels can be seen
4 laptop sec screen and monitor main screen
controlboard on monitor editor on laptop
res :problem happens pop up comes very low and some levels not present
think u can fixed this in the future.
greetz marco
Re: level select in editor
Posted: 25 April 2010, 17:44
by support
These details are important for us.
We will study this at the beginning of this week.
Re: level select in editor
Posted: 29 April 2010, 14:19
by support
We are not able to reproduce, however this should be fixed in new version of today (6.20).
Could you please confirm ?
Re: level select in editor
Posted: 29 April 2010, 15:07
by marco
Hi
Downloaded 6.20 tryed agian the different setting, now everythings ok
thnx great work again
Marco