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My 3DView is not working???

Posted: 09 May 2012, 14:46
by Djgeo
Not sure why on my laptop using Windows 7 home premium operating system my 3d view is not working...Is there a file I need so my system will allow the software to work properly???

I have a newer laptop and the 3d view works fine on that laptop... Please help!!!1

George,
401.413.1793
george@cedjs.com

Re: My 3DVIEW IS NOT WORKING???

Posted: 09 May 2012, 15:19
by support
You do not need any extra file to make the software working properly.

FYI, usual problems come from antivirus or firewall which block the local ethernet communication.

Re: My 3DView is not working???

Posted: 14 August 2012, 00:23
by BuckinJB
Just wondering...why is the ethernet connection necessary?

Re: My 3DView is not working???

Posted: 14 August 2012, 08:44
by support
Sorry, we did not use the right words.
We would like to say: "FYI, usual problems come from antivirus or firewall which block the local IP communication".
Ethernet connection is not necessary.