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Page options can't be changed from Buttons Page #2 [fixed]

Posted: 02 January 2012, 05:55
by DHoude
I run Show Express 6.291, which ran great last night by the way. I landed me an awsome show deal on night one with a very big client. So for that, great job!

The problem is not bad, but it deffinately had me scratching my head last night. For the first time I ran dual monitors with the Live program last night. I have it configured like this:
Buttons Page #1 is on the laptop screen with 4 button pages
Buttons Page #2 is on an external monitor, also with 4 button pages

I had 1 page of buttons that was origionally set to Random Play. I later moved that page to the Button Page #2 which is on the external monitor. I wanted to remove random play and every time I tried to select random Play (to unselect this option) the page options menu would disappear like it recognised the mouse click but the page still had the "?" indicating that Random Play was still on & I verified that it was. So I could not figure out how to remove Random Play.

I got an idea to bring that same page up on monitor 1 (Buttons Page #1) and was able to unselect it (even while that page was also on my other screen). So it seems as though there may be a bug on changing play options for Button Page #2. It seems to be tied to Button Page #2 because I just tried to reproduce it with out the external monitor connected to that laptop at all and it still has the sme issue, but only when with that button page, on Button Page #2.

I know this may sound confusing, I have a screen shot that should clear up confusion if needed. Thanks

Re: Page options can't be changed from Buttons Page #2

Posted: 02 January 2012, 08:00
by support
We are not able to reproduce this problem (under Windows).
Please send us your lightshow, and tell us exactly what actions to do, in order to reproduce the problem.

Re: Page options can't be changed from Buttons Page #2

Posted: 02 January 2012, 16:46
by DHoude
Before I go sending it off, please have a look at this: Image

Note the Buttons Page (or really should be secon window) number circled top left. Then I selected random play a few times. As you can see by this picture, there is still no random play "?" on the page header and Random Play (circled) is not yellow, like it should be if it was a selected option.

Like I said, there is no great way to explain it, because the confusing part is that there are 4 Pages on a "Page" (aka Window). When really the software is just opening 2 live Windows. So before I figure out how to send it to you, I just wanted to post a screen shot.

If you still have issues reproducing the error, what exat folder do you want (or all of them)? Also, I case I can't find the instructions on how to upload, can you post a link to it? Thanks!

Re: Page options can't be changed from Buttons Page #2

Posted: 02 January 2012, 17:30
by support

Re: Page options can't be changed from Buttons Page #2

Posted: 03 January 2012, 17:31
by DHoude
I have just sent you my light show with this Thread's title as the subject. Please let me know if you need anything else.

Re: Page options can't be changed from Buttons Page #2

Posted: 04 January 2012, 08:19
by support
Thank you for all details.
We are now able to reproduce this problem.
It took some time, because we usually use the "..." button to call the menu, and it works like this.
It just does not work with the right click over the page name.

We will come back to you when fixed.

Re: Page options can't be changed from Buttons Page #2

Posted: 05 January 2012, 01:02
by DHoude
AH, that explains it. You are right, that menu works just fine with the button "..."

Side note though, none of the functions work from that menu on right click.

Re: Page options can't be changed from Buttons Page #2

Posted: 10 February 2012, 15:18
by support
Fixed for next software version.