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Re: TheLightingController crashes Randomly

Posted: 04 October 2023, 21:50
by TACVideo
9.3.8 crashed today, so going back to 9.2.38

Re: TheLightingController crashes Randomly

Posted: 01 November 2023, 10:24
by support
Hello,
We found a minor memory leak in the hardware library.
This fixed problem will not change anything on Windows, but it may on MacOS (Unix based systems are more sensible).
This fixed problem should fix a possible error message when you quit our software on MacOS.
We are not sure it will help for your problem, but it worth a try.

Please try the new fix file: https://download.thelightingcontroller. ... ew/fix.zip
In case of MacOS signature problem, we made also a new DMG file for you here: https://download.thelightingcontroller. ... roller.dmg
In all cases, do not forget to copy the file "efk_hardware.dylib" ; this is the only updated file.

Re: TheLightingController crashes Randomly

Posted: 01 November 2023, 17:58
by TACVideo
Thanks, needed the DMG version, downloaded and giving 9.3.10 a try... (

Re: TheLightingController crashes Randomly

Posted: 01 November 2023, 19:50
by TACVideo
Well that didn't last long, just crashed again... back to 9.2.38

Re: TheLightingController crashes Randomly

Posted: 01 November 2023, 22:21
by support
Noted.
And no crash with V9.2.38 ?

Re: TheLightingController crashes Randomly

Posted: 02 November 2023, 03:25
by TACVideo
Crashes with 9.2.38 happen, but are more rare since MacOS 13.5.2, like maybe once a month.

Re: TheLightingController crashes Randomly

Posted: 02 January 2024, 17:45
by support
The binary file of the current fix for V9.3.11 has been recompiled with a new compiler.
We are not sure it will help for your problem, but it worth a try.

Re: TheLightingController crashes Randomly

Posted: 02 January 2024, 18:41
by TACVideo
Thanks, if you're referring to this link https://download.thelightingcontroller. ... ew/fix.zip it (after forcing it to open in Privacy & Security) gives me
"Error loading library 'efk_hardware' !"

Re: TheLightingController crashes Randomly

Posted: 02 January 2024, 19:30
by support

Re: TheLightingController crashes Randomly

Posted: 02 January 2024, 22:35
by TACVideo
This link gets me 9.3.10 (dated Oct 12)