TheLightingController crashes Randomly

[Niffo]

In all cases, it is recommended to use the latest version of the software (actually 9.3.8)

[support]

The fix for V9.3.9 is online.

[TACVideo]

The fix for V9.3.9 is online.

?Fix for 9.3.9? Latest download is only 9.3.8 - and it crashes more than 9.2.38, please explain/clarify...

[support]

Please try these 2 new executables from this DMG file: https://download.thelightingcontroller. ... Thread.dmg

The executable "TheLightingController_NoHWThread" is a try to see if there are fewer crashes.
The executable "TheLightingController_NoHWThread_Debug" is supposed to open a window with some informations when a crash happens.

Please run each program until you get a crash (or not), and let us know.

[TACVideo]

Whether I drop these executables in the 9.3.8 or 9.2.38 folder, I get

"Error loading library 'efk_hardware' !"
or
"Error loading library 'efk_hardware_Debug' !"

Depending on which executable I run...

[support]

Sorry for that.
A new DMG file is online (same link).
Please retry and let us know.

[TACVideo]

Thanks, both work. Running the Debug version first...

[TACVideo]

Both versions still crashing, and as before the "Debug" version does not display any extra information.

[TACVideo]

BTW since upgrading MacOS 2-3 weeks ago to 13.5.2, TLC has been a LOT more stable! So I reinstalled TLC 9.3.8 (non debug version)...

But now I'm afraid to install any further MacOS updates especially since I didn't save a copy of the 13.5.2 Install Image so I can roll back to it, as 13.6 was released in the past week!

[support]

Thank you for this info.
Unfortunately, Apple does not divulgue the details of their OS upgrades, so no track for us to follow.
We just hope this will not change again.