MacOS - Sync problem [fixed]

[support]

We are working on a native MacOS ARM (M1/M2) version (Rosetta not needed).
As soon as this software pass successfully the drastic new Apple new security rules (not easy), we will release it.
It will be BETA because of new dev tools, but this it will be interesting to test the sync with it.

In the meantime, please send us an easy lightshow, where we are able to see the sync problem with only DMX LEDs instead of the DMX fixtures. You can send all (with the media file) via wetransfer.

[support]

We sent you via PM a link to download the ARM (Mac M1/2) version of our software.
The big difference is our ARM software runs natively on M1/2 processor (no Intel emulation via Apple "Rosetta").
Please try it and let us know.

Caution:
- this is a BETA version only for test (not in real situation)
- the 3D rendering (3DView) is not native ARM (we will do it later)

[mrchacha100]

Amazing...thank you...I will test with some projects.

Again...many thanks!!!!!!!!!!!

[mrchacha100]

Hello. Unfortunately the issue persists. You must play from the beginning of the timeline to see how the scenes actually sync up. Playing from a red cursor does not give correct timings. Playing from green cursor is more in sync but still not correct. This is with a known show file that is perfectly in time and wav file for the audio track.

Sorry to be the bearer of bad news

[mrchacha100]

Please find a screen recording attached showing the inconsistencies with the timeline.


https://drive.google.com/file/d/1pv4Ukc ... sp=sharing

[support]

Please put upload also the mp3 file and a zip of the lightshow in your drive.

[Gilles]

Bonjour,

Je rencontre ce même problème sur PC, synchro parfaite quand je lance la timeline complète, mais un gros décalage de synchro quand je relis la timeline à partir d'un point pour modifier si cela ne me convient pas.
J'espère être assez clair dans mon explication.

[support]

Oui.
Il nous faut maintenant le fichier audio ainsi qu'un ZIP du lightshow, pour regarder ça.

[mrchacha100]

https://drive.google.com/drive/folders/ ... sp=sharing

Attached is the lightshow and the wav file which was used for the test. The name is 123 although all of them produce the same behaviour. Let me know if need more audio files for tests.

[support]

We took a quick look and there may be a problem.
Unfortunately, our colleague who could work seriously on that just left for holydays. We will have to wait he is back at work at week 30.