support wrote:We are presentlly trying to reproduce the problem with one dmx interface and one APC Mini (we have only one).
Thanks for trying.
But my guess is that only one APC Mini isn't enough since i never had this blackout's on gigs when using only one APC mini with version 7 on my older small MacbookAir 11 inch.
Remember: i'm alway's working in the same club. See my signature.
Nothing in the dmx setup has been changed for years and al my lights are fixed and integrated in the club / restaurant. I don't have to install or remove them every DJ job.
What's changed since last summer is that i'm using sweetlight version 8 on a new Macbook Air 13 inch with three APC mini's.
Since then this triggering of blackouts by pushing different fysical button on a APC mini smoothly every one or two minutes
for at least on hour started hitting me every gig.
support wrote:
We will press as much midi buttons as possible during 10 minutes.
Not long enough, if already possible to reproduce it with only one APC mini.
i've done that several times with three APCmini's connected. Hitting them like a mad man!
Takes at least an our pushing every one or two minutes a button on the APCmini. No need to do it like a mad man.
Last night i was thinking if i could create, buy a kind of simple robot who pushes different fysical buttons on a APC mini for at least an hour every one or two minutes.
But even then, if i could recreate the blackout not being DJ'ing on a party (most of them weddings), and take all the time to figure out what's happening there is not much more to report then i did already before. The software isn't crashed or frozen.
I can quit it normally and restarting the software gives me immediately light again.
support wrote:
Are you able to reproduce the problem with only one midi device pluged ?
That's what i'm going to try out on my next dj job, next saturday.
Since the question obviously arises if one APC Mini is enough to trigger this weekly blackout after at least one our while pushing the APC's button's.
I guess not.
This is what i described earlier as a kind of bottle or cache being filled after an hour of activating electrical midi pulses
by pushing APCmini's buttons smoothly every one or two minutes
at least for one hour. When 'the bottle / cache' is 'full', blackout happens, restarting the software empties the bottle / cache' and i got light again.
support wrote:FYI, here, no way to reproduce the problem with only one APC Mini.
i'm hoping to experience the same next gig when using version 8 with only one APC mini on my MBA13 inch.
If i should have a blackout again next Saturday with only one APC Mini connected to my newly bought Macbook Air 13 inch running version 8, then i have to do several more test on the gigs thereafter like:
1) Running version 7 on the MBA 13 inch with only one APCmini.
If still blackout after an hour hitting the APC mini's buttons:
2) Running version 8 on the MBA 11 inch with only one APC.
If still blackout:
3) Running version 7 on the MBA 11 inch with one APC like i used to do successfully from september 2015 till last summer.
If still blackout after an hour hitting the APC mini's buttons:
Not Pushing button's on the APCmini midi controller anymore and let the macro's run automatically, which works all day in the club. I've already tested that. Which brings me back to zero, not being able to use a midi controller
But that's not possible since it worked fine since september 2015 till last summer 2016 with version 7 and only one APCmini on my old MBA11 inch.
So trying to narrow down the issue brings me to suspect the use of more then one APC mini (only native possible with version 8), probably in combination with certain types of laptops.
Mayby, a small maybe, running versie 8 with three APC mini's on my MBA 11 inch or MBP 15 inch (which i use for DJ'ing with Traktor) instead of my 13 inch solves the issue.
Then another question comes up: why is this happening with my 13 inch?
But 'im not so far yet in my investigation. I't like a detective story.
Would be interesting to read the experience of multiple APC mini users here, using a Macbook Air 13 inch or Macbook in general.
Or even PC users.
I can't be the only one who is experiencing this.