MacOS - Sync problem [fixed]
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
Update.
Whilst I can get version 9.1.15 running, when trying to playback the audio or change the file I receive a message saying missing codec. This is the same for wav or mp3
The application does seem snappier but without being able to hear the audio, I cannot evaluate further
Whilst I can get version 9.1.15 running, when trying to playback the audio or change the file I receive a message saying missing codec. This is the same for wav or mp3
The application does seem snappier but without being able to hear the audio, I cannot evaluate further
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
Any further ideas?
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
Nice idea but this is a message on Mac, not PC if you checked my last messages. We are only trying to get help from support so maybe a nicer less sarcastic response would be appreciated and assuming that we have a little common sense.
Re: Timeline Sync/editing and playback with MP3
Codec is not Microsoft Windows exclusive
As you already know, our software just asks the OS to read the media file. And your OS says it can not read it because of "missing codec". It is clear that you have to install in your OS the necessary codec to read your media file.
Alternatively, you can provide another media file that your computer is able to play for the tests.
As you already know, our software just asks the OS to read the media file. And your OS says it can not read it because of "missing codec". It is clear that you have to install in your OS the necessary codec to read your media file.
Alternatively, you can provide another media file that your computer is able to play for the tests.
The Lighting Controller
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
The computer is able to read mp3 and wav files natively. For example, the Mac has the codecs to play Aiff format but lighting controller will not.
I would assume that if the new version of the software does not have this message when playing the same files then the error must be with this older version no?
Thanks for the reply. If there's anything else I can try, let me know
I would assume that if the new version of the software does not have this message when playing the same files then the error must be with this older version no?
Thanks for the reply. If there's anything else I can try, let me know
Re: Timeline Sync/editing and playback with MP3
Please wait.
We are presently making deep tests with an up to date version of Ventura.
We are presently making deep tests with an up to date version of Ventura.
The Lighting Controller
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
Ok
Thank you
Thank you
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
How are the Mac tests going?
Any updates on a possible cause or fix?
Thanks
Any updates on a possible cause or fix?
Thanks
-
- Posts: 101
- Joined: 02 April 2018, 11:56
Re: Timeline Sync/editing and playback with MP3
Just hoping that this is still getting looked at. If we can find a solution, mac users will sing your praises!
Thanks
Thanks