Re: Losing communication with midi controllers
Posted: 14 November 2016, 01:59
Same scenario during my last gig yesterday.
Sweetlight connected since 5pm and tested, dance party start at 11:30 pm, at around 1:30 pm lights gone.
I stopped sweetlight in the normal way, since it still reacted, started it again and there were my lights again. Party ended at 4 am and sweetlight kept working non-stop while creating new scenes, when the crowd was gone, for my moving heads testing them in real live, till 8 am. So i shut down sweet light around that time and had no other blackout since the first blackout around 1:30 AM.
So i was thinking what could lead to this mysterious blackout every gig after one, sometimes two or three ours intensively using the lightshow?
What is the difference with my testing for a few ours since 5pm and waiting till diner is done and the start of the party 6,5 ours later?
Well, in my first testing in the afternoon, i hardly hit 5 times a diffirent macro in two ours.
When the party starts, i'm activating more of less on an average per our 35 till 40 times a diffirent macro. Every one or two minutes i push another macro button.
So after an average of two ours, (sometimes one, sometimes three ours) 'a bottle' seems full, and restarting sweetlight makes the bottle (cache?) empty again.
I just added a button duration of 60 seconds to each of my 32 macro button's and activated 'random play'.
See attachments.
This way i can simulate the situation i'm in when i start the party with music and lightshow and will do the test you suggest for two three ours and must be able to reproduce the lights black out which happens every gig.
Only difference is that i'm not pushing the physical buttons of my APC midi controllers, but i don't think, hope, this makes any difference (could you confirm this please?), since they light up anyway when i click on an macro with the mouse.
So let's assume, i can reproduce the blackout this way, which 'i m pretty sure off, what's the next step?
I already let out my novation launchpad yesterday en plugged the DMX512 dongle straight in my Macbook air with three AKAI APC's in an powered hub in the only other free usb port on the other side of the laptop.
Should i try with another laptop, check usb cables, other hardware?
thanks in advance.
[image]
[image]
Sweetlight connected since 5pm and tested, dance party start at 11:30 pm, at around 1:30 pm lights gone.
I stopped sweetlight in the normal way, since it still reacted, started it again and there were my lights again. Party ended at 4 am and sweetlight kept working non-stop while creating new scenes, when the crowd was gone, for my moving heads testing them in real live, till 8 am. So i shut down sweet light around that time and had no other blackout since the first blackout around 1:30 AM.
So i was thinking what could lead to this mysterious blackout every gig after one, sometimes two or three ours intensively using the lightshow?
What is the difference with my testing for a few ours since 5pm and waiting till diner is done and the start of the party 6,5 ours later?
Well, in my first testing in the afternoon, i hardly hit 5 times a diffirent macro in two ours.
When the party starts, i'm activating more of less on an average per our 35 till 40 times a diffirent macro. Every one or two minutes i push another macro button.
So after an average of two ours, (sometimes one, sometimes three ours) 'a bottle' seems full, and restarting sweetlight makes the bottle (cache?) empty again.
I came up with a test i'm gonna do during the next week in the club where i work:support wrote: Please make the following test: run the software, with the midi devices and the dmx interface, but with nothing connected to the dmx output of the dmx interface, during some hours, and tell us the result
If the problem still happen, please make the same test without the midi devices (not connected), during some hours, and tell us the result.
I just added a button duration of 60 seconds to each of my 32 macro button's and activated 'random play'.
See attachments.
This way i can simulate the situation i'm in when i start the party with music and lightshow and will do the test you suggest for two three ours and must be able to reproduce the lights black out which happens every gig.
Only difference is that i'm not pushing the physical buttons of my APC midi controllers, but i don't think, hope, this makes any difference (could you confirm this please?), since they light up anyway when i click on an macro with the mouse.
So let's assume, i can reproduce the blackout this way, which 'i m pretty sure off, what's the next step?
I already let out my novation launchpad yesterday en plugged the DMX512 dongle straight in my Macbook air with three AKAI APC's in an powered hub in the only other free usb port on the other side of the laptop.
Should i try with another laptop, check usb cables, other hardware?
thanks in advance.
[image]
[image]