can not upgrade to new version + usb problem [fixed]

[Niffo]

http://download.thelightingcontroller.com/software/V6/

[lynroys]

http://download.thelightingcontroller.com/software/V6/

the above link just installs 6.22beta

can anyone please tell me how to get 6.25 ??

cheers
Simon

[tomrbland]

You are downloading the right files?

This: http://download.thelightingcontroller.c ... ss_Win.exe
and this: http://download.thelightingcontroller.c ... indows.zip

[lynroys]

hi thanks again for your help it is apreciated but the link only installs 6.22beta

i did uninstall and reboot

i have also pm support but have had no answer

cheers

[Niffo]

The ShowXpress software present on the links above is the 6.25 version. Version 6.22 is no more available since the beginning of the year. Where do you see the "6.22beta" version number ?

[lynroys]

the version number is on the control panel screen

[Niffo]

The only explanation is : the software you are launching is not the one installed by the setup present here : http://download.thelightingcontroller.c ... ss_Win.exe. It is a rest (not uninstalled) of an old install (the 6.22beta).

Like the first time, can you please try to uninstall the software then delete the entire directory "c:\Programs\ShowXPress" then install the software.

[lynroys]

ok gonna reinstall windows 7 64 bit then install from the link you give me
bear with me

i need to get this to work its driving me mad

formatted HD and windows installing

[Niffo]

IMHO, there is no need to reinstall Windows if you do what i suggest you

[lynroys]

ha ha i done it

i am now proud to say i have *******6.25*******