[El Capitan] - Showxpress Crashes after about 15 minutes

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skywatcher
Posts: 9
Joined: 06 August 2016, 02:52

Re: iMac - Showxpress Crashes after about 15 minutes

Post by skywatcher »

in all fairness - I'm going to try the fix again to be sure I had the correct version - will let you know
Niffo
Administrateur
Posts: 718
Joined: 07 December 2009, 15:59

Re: iMac - Showxpress Crashes after about 15 minutes

Post by Niffo »

Thank you very much for the tests. In the meanwhile, we have fixed the problem (we hope).
The next fix file (8.1.21) will include the fix.
support
Administrateur
Posts: 10645
Joined: 07 December 2009, 16:32

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by support »

The Lighting Controller
skywatcher
Posts: 9
Joined: 06 August 2016, 02:52

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by skywatcher »

tried 8.1.20 again and software crashed - reloaded 7.1 and works fine - no crash after 24 hours - looking forward to testing 8.1.21
support
Administrateur
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Joined: 07 December 2009, 16:32

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by support »

Yes, please try with 8.1.21.
It is available.
The Lighting Controller
Jerminator
Posts: 1
Joined: 03 September 2016, 22:45

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by Jerminator »

I went to download 8.1.21 but 8.1.15 is the latest available. Is there another place to download?
Mikedupproductions
Posts: 12
Joined: 14 June 2012, 07:26

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by Mikedupproductions »

I'm having the same issue on OS 10.11.5 running 8.11.15. Crash happens every 15 mins to an hour while running in the background. 3d is not on and live mode just has a button depressed. Traktor is running in the foreground. No other apps are running.
benschrade
Posts: 21
Joined: 30 September 2016, 20:07

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by benschrade »

I've followed this thread and have tried the suggestions with no luck. I still crash as soon as 40 minutes into launching. I've tried the latest fix (8.1.23) for OS X, however, it is unable to open with the error box reading, "EFK_Harware" not found. Earlier fixes still crashed with the added problem of not launching MIDI cues - this is a must. I've checked 'prevent app nap' for all versions plus 3D view. I have tried reinstalling all versions and recreating all light shows from scratch, but nothing has worked. I am currently running 8.1.00, which crashes, but launches MIDI cues. Please help.
support
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Posts: 10645
Joined: 07 December 2009, 16:32

Re: [El Capitan] - Showxpress Crashes after about 15 minutes

Post by support »

Code: Select all

"EFK_Hardware" not found !!!
Are you using Sierra ?
If yes, please read this: viewtopic.php?f=10&t=4608
The Lighting Controller
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