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Re: Crash using presets [fixed]

Posted: 17 November 2011, 03:58
by Arnoldo Offermann
As explained, whenever I use the program (or my other Lighting Tech) and try to adjust a preset slider, it will crash at random times.

Re: Crash using presets [fixed]

Posted: 01 December 2011, 18:43
by Arnoldo Offermann
HELLO?!?!?!?

Re: Crash using presets [fixed]

Posted: 01 December 2011, 19:05
by support
Since the fix of Nov. 4, we are not able anymore to reproduce the problem.
We usually can not fix something we can not reproduce.

Can you please give us a procedure we could redo, in order to have a better chance to reproduce the crash ?

Re: Crash using presets [fixed]

Posted: 01 December 2011, 19:45
by Arnoldo Offermann
Same procedure I posted the first time. I can send the crash log.

Re: Crash using presets [fixed]

Posted: 11 December 2011, 03:47
by Arnoldo Offermann
Again... trying to change the slider in a preset.. even on a scene I *just* made.. I got THREE crashes. Here they are:

Re: Crash using presets [fixed]

Posted: 11 December 2011, 03:47
by Arnoldo Offermann
First one....


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[removed because not usefull for support]
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Re: Crash using presets [fixed]

Posted: 11 December 2011, 03:47
by Arnoldo Offermann
Not even an hour later....

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[removed because not usefull for support]
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Re: Crash using presets [fixed]

Posted: 11 December 2011, 03:48
by Arnoldo Offermann
And not even 20 mins later....

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[removed because not usefull for support]
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Re: Crash using presets [fixed]

Posted: 12 December 2011, 14:22
by support
We are still not able to reproduce the problem.
So we check the code, trying to find where could be the problem.
We compiled a new Live program with some changes ; it is here http://download.thelightingcontroller.c ... ware/beta/ (not sure this will fix the problem).

Could ou please try it ?

Re: Crash using presets [fixed]

Posted: 13 December 2011, 19:51
by Arnoldo Offermann
Trying now...