Hi Support,
Thanks for the reply.
As of yesterday i was still running Showexpress V5.14. We never upgraded to a newer version.
I have downloaded V6.30 from Chauvet's website. Once i get that up and running I'll see if the problem persists.
To answer your other question, no, we didn't upgrade or anything. Same computer with same software has been used for the last 3 years.
I'll try your advice and see if the problem persists.
It wasn't constant like Clcwebcast said. One day it would work perfectly, and then the next day it would do it 3,5,6 times.
Another problem I also encountered was that the lights would start flickering almost as if it wants to loose connection but then doesn't. Like the main DMX signal that is sent from the XFactor box looses connection, and connects, and looses and connects. very strange.
Thanks for the support