Hi,
I wanted to try my Chauvet ShowXpress 512 interface on my Windows 7 64 bit system (been using it on a Netbook running Windows XP 32 bit until now) and when I plugged it in Windows said something (in a system tray tooltip) about installing drivers for the D512, without asking me to provide any drivers. I never got a chance to tell it to use the new 1.04 drivers that I downloaded from your website but perhaps they were already installed as part of ShowXpress 6.271 that was already on the system?
The problem is that when I start ShowXpress it says No universe universe found. The POWER and PC LINK don't light on the box. I tried connecting it to several USB ports but no go. My USB mouse works fine on all those ports btw.
I then tried re-connecting it to my Netbook but now when I connect it Windows tells me that 'A device has caused a current peak on the hub port' (translated from the original Dutch text, I think the English version of Windows would have said 'Power Surge On Hub Port'). It's connected directly to the Netbook btw, not through a separate USB hub. This never happened before and my ShowXpress 512 is now no longer recognized by ShowXpress on my Netbook (whereas it worked just fine 30 minutes ago).
I'm getting the distinct impression that my ShowXpress 512 somehow got fried. What do I do now? Please advise. I'm an electrical engineer so if it's likely to be something simple I could perhaps fix it myself.