Running software versions 6 and 9 with the Box

usb to dmx (2003 - 2010)
Post Reply
socalmagic
Posts: 81
Joined: 15 February 2011, 22:29

Running software versions 6 and 9 with the Box

Post by socalmagic »

Hello, I run version 6 & 9 on the same computer. I installed ver 9 on a new laptop, and the interface is working fine. However, it doesn't show up for ver 6. I imagine it's because it has different drivers. Is there a way to differentiate the drivers so I can switch back and forth? I have an older software program that I use to trigger the software remotely, and it doesn't work with the newest version.
support
Administrateur
Posts: 11016
Joined: 07 December 2009, 16:32

Re: Running 2 software versions with the Box

Post by support »

Yes V6 and V9 need a different USB driver.
The installed USB driver is beyond our software control.
You have to change the USB driver in the "Windows Device Manager" window.
The Lighting Controller
socalmagic
Posts: 81
Joined: 15 February 2011, 22:29

Re: Running software versions 6 and 9 with the Box

Post by socalmagic »

Yes, I understand that they use different drivers. Is there a way to run both versions of the driver on the same computer so I can switch between versions?
support
Administrateur
Posts: 11016
Joined: 07 December 2009, 16:32

Re: Running software versions 6 and 9 with the Box

Post by support »

Once both USB drivers have been installed, you can simply swap between them in the "Windows Device Manager" window, without having to re-install them.
The Lighting Controller
Post Reply

Return to “Box”