Live Mobile v2 & v3 crashes the main software on MacOS [fixed]

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MaxRi92
Posts: 8
Joined: 13 July 2024, 11:35

Re: LiveMobile App v2 & v3 crashes Lighting Controller on Mac OS

Post by MaxRi92 »

I tested the Thing on my Macbook with the new V3 App. The same crashes, when re-Logingin into the App. I could only try it with my Macbook at home without the DMX Interface. But the App crashes under this circumstances.
Niffo
Administrateur
Posts: 734
Joined: 07 December 2009, 15:59

Re: LiveMobile App v2 & v3 crashes Lighting Controller on Mac OS

Post by Niffo »

We just tried your lightshow on a Mac M1 with the latest software version and didn't experience any crashes with Live_Mobile.
Did you install the latest fix file (9.3.16) as suggested earlier? https://forum.thelightingcontroller.com ... php?t=3438
If so, can you tell us how to reproduce the crash please?
support
Administrateur
Posts: 10820
Joined: 07 December 2009, 16:32

Re: LiveMobile App v2 & v3 crashes Lighting Controller on Mac OS

Post by support »

The Lighting Controller
OwlyDay
Posts: 13
Joined: 09 October 2017, 06:09

Re: LiveMobile App v2 & v3 crashes Lighting Controller on Mac OS

Post by OwlyDay »

Thank you for the update!
We have experienced exact the same issue with the live mobile app. (v2 and v3) We use the The 1024 rackcoutrollers for a Sauna with 2 universes. All the equipment is outside the sauna. Doors need to be closed and the show needs to be started by the remote app via iPad.
So very grateful for this update. Since 3 full days and a lot of shows staring and changing there hasn't been a single crash from the lightning controller.
And it works on the v2 and the v3 app! The force reconnect button on the v3 app is very useful if you're working with apple also. So a massive thank you!
support
Administrateur
Posts: 10820
Joined: 07 December 2009, 16:32

Re: LiveMobile App v2 & v3 crashes Lighting Controller on Mac OS

Post by support »

Good news :-)
Thank you for your feedback.
The Lighting Controller
MaxRi92
Posts: 8
Joined: 13 July 2024, 11:35

Re: Live Mobile v2 & v3 crashes the main software on MacOS [fixed]

Post by MaxRi92 »

Thank You very much!!!!!!

Our App is also working, since i updated to the last version.

Thank you for the great support!
support
Administrateur
Posts: 10820
Joined: 07 December 2009, 16:32

Re: Live Mobile v2 & v3 crashes the main software on MacOS [fixed]

Post by support »

Good news too :-)
Thank you for your feedback too.
The Lighting Controller
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