Installing ShowExpress on a Windows ARM operating system

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davelorenz52
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Joined: 02 September 2020, 21:51

Installing ShowExpress on a Windows ARM operating system

Post by davelorenz52 »

I have the newer Snapdragon X Elite processor on a Surface Pro 11. It is a Windows ARM device. (just released June 18, this year, last week)
I cannot get ShowXpress to install. I get the error that it can only be installed on versions of Windows x64
I was able to copy the software from my older PC (windows11) and it looked like it would function (the buttons lit red when activated) but the DMX driver would not be recognized by Windows.
I've tried removing the device, re-installing the driver and even copied the working version from my other laptop.

I've reloaded them (latest ShowXpress install and driver(s) from Chauvet's site and from my older, working system, but get the same error.

I'll assume my problem is related to the Windows ARM processor.
If there is no work-around, will there be a version of ShowExpress developed to run on Snapdragon.
I also have a similar problem with TrendMicro antivirus. They said their product will not run on Snapdragon - at this time.....
Any help would be appreciated.
Thank you
support
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Posts: 10661
Joined: 07 December 2009, 16:32

Re: Installing ShowExpress on a Windows ARM operating system

Post by support »

Our software is not available for Windows ARM computers.
Sorry for that.
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Niffo
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Posts: 720
Joined: 07 December 2009, 15:59

Re: Installing ShowExpress on a Windows ARM operating system

Post by Niffo »

Please try to install the 32 bit Windows version
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