Midi device - status ✓ at first and x after restart [fixed]

[djmappouras]

Hello everyone,
I do have an Arturia Minilab mk2, a 25key keyboard midi + 8 buttons and 16 faders.
if it is possible to make only the 8 buttons to work i will be very happy.
My issue is that when i connect the midi, i can find it in the preferences but after apply, restarting the program again i am getting an X on status rather than a ✓.
i did install arturia software, arturia control center which allows you to map your midi and the midi drivers. am i missing a driver or do i have to install another 3rd party app. any tips are welcome!
Thank you

[support]

Please check that aonther application is not using the midi device.
When this happen, the OS does not allow our software to use it, which occurs the "X" sign.

[Luc Henrion]

In fact, you will probably have to quit the "Control Centre" once you have completed all the tasks there.

[djmappouras]

fixed! yes support was right! i had control center open, this is the reason why the midi wasnt working. The midi must be free to get used by showexpress!

[support]

Nice to see it works well now.