Crash when connects to Live Mobile server [fixed]

remote control for the section "Live" of the software
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LightningFM
Posts: 152
Joined: 07 February 2015, 15:23
Location: Milan, Italy

Crash when connects to Live Mobile server [fixed]

Post by LightningFM »

Hello Support,
I'm running SweetLight V9.1.9 64Bits on a Windows computer, with a lightshow open.
As I try to connect to Live using http://live-mobile.thelightingcontroller.com/ from another Windows computer on the same network using Google Chrome or Internet Explorer, SweetLight crashes.
On the second computer I get the message "Unable To Connect To Live (WS)" or "Disconnected from Live".

See the clip: https://wetransfer.com/downloads/8804e0 ... 914/5a1736

Apparently, the problem is limited to this specific show, I tried with other projects (with and without additional windows for buttons) and I had no problem.
support
Administrateur
Posts: 10608
Joined: 07 December 2009, 16:32

Re: SweetLight crash when connects to Live Mobile server

Post by support »

Hello Flavio.
We tried with an external window of buttons, but no crash here.
Could you please send us your lightshow via email ?
We would like to see if we are able to reproduce the crash with it.
The Lighting Controller
LightningFM
Posts: 152
Joined: 07 February 2015, 15:23
Location: Milan, Italy

Re: SweetLight crash when connects to Live Mobile server

Post by LightningFM »

Sure, no problem.
support
Administrateur
Posts: 10608
Joined: 07 December 2009, 16:32

Re: SweetLight crash when connects to Live Mobile server

Post by support »

The software does not crash here with your lightshow, when we open http://live-mobile.thelightingcontroller.com/.

We guess you already tried a computer reboot ?
The Lighting Controller
LightningFM
Posts: 152
Joined: 07 February 2015, 15:23
Location: Milan, Italy

Re: SweetLight crash when connects to Live Mobile server

Post by LightningFM »

Today with the same devices it worked correctly :?
support
Administrateur
Posts: 10608
Joined: 07 December 2009, 16:32

Re: SweetLight crash when connects to Live Mobile server

Post by support »

Welcome to Windows :)
The Lighting Controller
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