[El Capitan Mac 2008] 3dview not opening [fixed]

graphic representation in 3 dimensions
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jason5d
Posts: 72
Joined: 07 February 2017, 23:45

[El Capitan Mac 2008] 3dview not opening [fixed]

Post by jason5d »

Just downloaded the latest version on the test mac and 3dview window is not opening

(it worked in the old version

any thoughts?
support
Administrateur
Posts: 10623
Joined: 07 December 2009, 16:32

Re: 3dview window not opening in mac version

Post by support »

What is your MacOS version ?
Which version of our software works ?
Which version of our software does not work ?
The Lighting Controller
Niffo
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Posts: 718
Joined: 07 December 2009, 15:59

Re: 3dview window not opening in mac version

Post by Niffo »

Please try to delete the file 3dview.ini in your 3DView LightShow directory.
jason5d
Posts: 72
Joined: 07 February 2017, 23:45

Re: 3dview window not opening in mac version

Post by jason5d »

checked 3d view with a newer version of osx it works

however when i use the android version of live mobile it causes show xpress to suddenly quit
support
Administrateur
Posts: 10623
Joined: 07 December 2009, 16:32

Re: 3dview window not opening in mac version

Post by support »

Please tell us:
the "non working" OSX version number
the "working" OSX version number
We need to understand the first problem, because the second problem might be linked to the first problem.
The Lighting Controller
jason5d
Posts: 72
Joined: 07 February 2017, 23:45

Re: 3dview window not opening in mac version [fixed]

Post by jason5d »

3dview not opening on a 2008 mac pro running el capitan version 10.11.6

3dview works fine on a 2014 fully loaded macbook pro running el cap too same os version
The application still quits when i use it with live mobile after several program changes, not tried with the mac pro.
support
Administrateur
Posts: 10623
Joined: 07 December 2009, 16:32

Re: 3dview window not opening in mac version [fixed]

Post by support »

Thank you for the explaination.
Noted.

Please open a new topic here https://forum.thelightingcontroller.com/viewforum.php?f=48 or here https://forum.thelightingcontroller.com/viewforum.php?f=49, regarding the new problem, with as much details as possible.
The Lighting Controller
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