8.2.13 Crash when pressing live button

[Light_user]

I"m running my show in version 8.2.13 and when i launch te software, it crashes when i click a button in the live view.
I have send my show to the support mail address.

[support]

It does not crash here. We certainly need to do something more to see the crash.

Please try without the midi devices (not connected), and let us know if the crash is still there.

[Light_user]

I'm running the show without a DMX or Midi interface connected.

[support]

So please post a video showing the problem.
Then we should know the exact procedure to reproduce it.

[Light_user]

Youtube video:
http://bit.ly/2jxw3bB

The 2nd time, the error log file keeps growing while hanging.

[Niffo]

As far as you know, what triggered the problem ? (what was modified just before)
Does the problem occurs with any Live button ?

[Light_user]

Clicking a random button, or something in the menu. It doesn't matter, it starts almost hanging immediately.
Sometimes, the software just crashes without pressing a button.
AutoBPM is disabled, no DMX or midi devices are attached.

Update: i did a clean install of Sweetlight 8.2.10 -> still same problem on the same computer. Update to 8.2.13 -> same problem.
Moved my whole TheLightingController directory to another computer -> no problem at all. Not with version 8.2.10, 8.2.12 and 8.2.13.
It must be a problem that occurs under certain circumstances. On the PC where i have the problem, i have nothing specials.
It's an almost clean install of windows 10, no system file corruption or something, no bad memory.
It's a default x64 Windows 10 Pro, English.

[support]

Please try also with your antivirus & firewall off.