D1024 - 1 universe

[jason5d]

Just got a 1024, but I'm only seeing one universe on both Mac and PC versions

I've got the latest software version

What's the fix?

[support]

May be the quantity of universes in main menu "Preferences" > tab "Main" ?

[jason5d]

I have 3 universes activated (2 in use and 1 for parking lights).

In preferences/Dmx universes with change default DMX universes mapping checked
I'm only seeing 1 (Xpress 1024).

How do I get the 2nd universe?

I've been using showxpress for several years so I know the software well
When I use this software with 2 xpress boxes I get the 2 universes I need.

[support]

If in main menu "File" > "Preferences" > tab "Main", the quantity of universes is 2 or more
and in main menu "File" > "Preferences" > tab "DMX universes", the checkbox "Change degault DMX universes mapping" is unchecked
the 2 dmx universes of the interface D1024 will work.

[jason5d]

ok done,

how do I route the fixtures to the outputs?

Is it just on the fixtures page only?

If so please make the DMX universes mapping menu work with the 1024

thx

[support]

how do I route the fixtures to the outputs?

Like this

please make the DMX universes mapping menu work with the 1024

It works already.