My computer crashed - Help, please!

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My computer crashed - Help, please!

Postby Pink LD » 04 January 2010, 19:28

My computer crashed the day you posted version 6.00 so I don't have the old 5.2 version anywhere.
I have my three shows backed up in various locations but version 6.0 wont recognize them. I see there is a conversion program but without the 5.2 version I don't know how to go forward.
Does anyone have the previous version I can get for reference, backup and conversion? While I look forward to figuring out the upgrade version I would still like to have the known good and working 5.2 version if I am not satisfied that the 6.0 is not ready for me to launch into a show in two months time.
Thanks all!
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Re: Help, please!

Postby MgLighting » 04 January 2010, 21:43

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Re: Help, please!

Postby Pink LD » 04 January 2010, 21:48

That is a great start, thanks Kevin.
-Ashley
Project Pink LD
Project Pink: A Pink Floyd Tribute
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Re: Help, please!

Postby MgLighting » 04 January 2010, 21:49

if that doesn't work come back and I can email it to you.
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Re: My computer crashed - Help, please!

Postby Pink LD » 05 January 2010, 20:58

Kevin, Looks like I am all good. Thanks again for your help.
I have looked a 6.0 and it has many features I like but I want to smooth myself into the transition.
I have a good working 5.21 copy of my 2 shows. And that keeps me in my happy spot! :D
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Re: My computer crashed - Help, please!

Postby Allan » 07 January 2010, 13:47

Within the next few days we will post version 5.20 and 5.21 on our website for easy downloading. It will also contain the drivers, forum links and bug fixes. Please give me a few days to organize this and continue to check the ShowXpress page for these links.

http://www.chauvetlighting.com/showXpress-software.html
Allan Reiss
Senior Product Manager
CHAUVET DJ
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Re: My computer crashed - Help, please!

Postby Pink LD » 07 January 2010, 17:36

Allan,
Are you a Chauvet Company Rep?
Thanks, I checked the link and I see 5.2, 5.21, 6.0 for Mac and Windows are there.
I have both 5.21 and 6.0 up. 5.21 is working but if there is any bug patches and drivers it would be nice to have. My drivers for 5.21 I have backed up, its just became a ritual to reload the drivers prior to any show.
6.0 Beta is up and working mostly with exception to one problem, that is addressed in another post and my light files have been forwarded for review and am waiting a reply.
Thanks
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Re: My computer crashed - Help, please!

Postby Allan » 07 January 2010, 22:33

Yes, I am the Product Manager for the Club/DJ range of products which includes ShowXpress.

The bug fixes have not found their way to the waves of the internet just yet as I am sitting in Ft Lauderdale airport headed to the NAMM show. Once I return they will be posted.
Allan Reiss
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CHAUVET DJ
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