I purchased what is supposed to be a brand new DMX-AN from sweetwater. Was successful in installing into pc (Windows 10) eathernet, however when I go to browser and attempted to log in to interface, I get a pop up asking for login and password. I am the Admin for the PC, and tried my login in case it was an admin issue. I have also tred disabling all firewalls. Nothing works. Suspect maybe this was a previously returned unit resold as new and was previously password protected? Can they be password protected? If so, is there a factory reset login and pass, or do I need to return unit to Sweetwater.
Thank you for any help!