corrupt show file [fixed]

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Re: corrupt show file [fixed]

Postby mullencat » 08 December 2023, 03:00

https://we.tl/t-NUbr2mUv9T
current show files I am using, these came straight from my thumb drive. I have a gig tonight if I can get my file working. Thank you.
mullencat
 
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Re: corrupt show file [fixed]

Postby support » 08 December 2023, 08:40

You sent only the folder of scenes, and not the complete lightshow :-(

Our software opens correctly with this folder of scenes in your OLD lightshow.
But there can be a problem in your current lightshow.

We asked you your curent lightshow at 1rst of december, and we still do not have it.
How do you want we fix your problem if you do not send it ?

Again, we need your complete and current lightshow (not only the scenes).
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Re: corrupt show file [fixed]

Postby support » 08 December 2023, 08:47

And please send also the file "param.ini" which is one level above your lightshow folder.
(the path is ".../home_directory/TheLightingController/param.ini")
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Re: corrupt show file [fixed]

Postby mullencat » 08 December 2023, 10:57

current show file
https://we.tl/t-1iAMhnQSrl
imported straight from my thumb drive.
hoping to get this working this morning for gig tonight.
Thanks!
mullencat
 
Posts: 9
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Re: corrupt show file [fixed]

Postby mullencat » 08 December 2023, 11:37

https://we.tl/t-cMmVqZbwJg
https://we.tl/t-ifU3onX2YT
I hope these are the files you needed. I appreciate all your help. I am a lighting designer and do that fairly well, software programming not my thing at all. You have been very responsive thank you, hopefully with this you can fix it. If you need any more or different file let me know, I came into work early today so I would be here on or time.
mullencat
 
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Re: corrupt show file [fixed]

Postby mullencat » 08 December 2023, 12:05

Please check my work. I have been able to open program by removing xclub file from parma file and resaving file. opened xpress and removed xclub file and reload show file from thumb drive. xpresss seems to be working with the exception of the one delated scene. Dongle now has steady blue and flashing green light now. Is that the complete fix, is software going to run stable now?
mullencat
 
Posts: 9
Joined: 01 December 2023, 14:15

Re: corrupt show file [fixed]

Postby support » 08 December 2023, 14:28

So if we right understand, it works on your side too (?)

Just one remark: there is a second lightshow folder "xlub show" which is inside the main lightshow folder "xlub show". this is not normal.
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