Sometimes, bugs are not our fault

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Bonifacedj
Posts: 133
Joined: 21 September 2015, 09:48

Sometimes, bugs are not our fault

Post by Bonifacedj »

I found a visual glitch when dragging the right part under the tabs "fixtures", "Steps" and "generator" wider or narrower.
My mouse cursor than changes from arrow into "Move left or right" (see) and stays that way even when going to "Live" and hitting a scene button.
Only way to get the "Arrow" view back is hitting another button board or my desktop. This happens on both Mac's with macos Sierra and V.8.1.25.
support
Administrateur
Posts: 10615
Joined: 07 December 2009, 16:32

Re: [El Capitan] V8 Crash

Post by support »

Yes, we see the same thing here. It is in fact the same problem (mouve over new gadget is not detected).
We are working on it (not easy).
The Lighting Controller
Bonifacedj
Posts: 133
Joined: 21 September 2015, 09:48

Re: [El Capitan] V8 Crash

Post by Bonifacedj »

I noticed this is simply a macOS Sierra bug.
Even without sweetlight active, i see this visual glitch happening in the finder.
support
Administrateur
Posts: 10615
Joined: 07 December 2009, 16:32

Re: [El Capitan] V8 Crash

Post by support »

Thank you so much for your feedback.

We spent hours (days) of investigation trying to understand why under Sierra (only Sierra), there are these visual glitches, and our conclusion was also "this is a MacOS bug". But we did not want to publish that because nobody would believe it.

We did not notice this problem also happens in the Finder.
Now we have more chance that people believe us.

So we have to be patient and wait for a MacOS fix.
The Lighting Controller
Bonifacedj
Posts: 133
Joined: 21 September 2015, 09:48

Re: [El Capitan] V8 Crash

Post by Bonifacedj »

support wrote:Thank you so much for your feedback.

My pleasure.
support wrote:So we have to be patient and wait for a MacOS fix.

macOS Sierra 10.12.1 came out yesterday and fixed the visual glitch issue!
I can't reproduce any of those glitches anymore. Not in in the finder, not in sweetlight.
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