Media buttons issue

create pages with buttons to trigger scenes
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Synergysound
Posts: 2
Joined: 03 April 2022, 17:49

Media buttons issue

Post by Synergysound »

Hi, I have been using your software for about two years and it is very good! Recently I have started to experiment with media file buttons, but am having some issues.
When I add a button for an mp3 (song - 320bps - 3mins) it works as expected.
When I add a button for an mp3 (DJmix - 320bps - 60mins) it does not respond.
When I add a picture or video it opens the ScreenControl window and then the software hangs.

Are there file format limitations that I'm not aware of, or is something else happening? Thanks, Rob
Luc Henrion
Posts: 262
Joined: 30 March 2015, 06:57

Re: Media buttons issue

Post by Luc Henrion »

AFAIK, the software depends on the PC/Mac abilities to play any media file, if it is not up to the task - for any reason - that might be a problem: a 60 min audio file is quite big...
support
Administrateur
Posts: 10608
Joined: 07 December 2009, 16:32

Re: Media buttons issue

Post by support »

@ Synergysound
Could you please send these two audio files via "wetransfer" ?
If privacy is needed, you can email the wetransfer link to our email address (https://forum.thelightingcontroller.com/viewt ... p?f=3&t=19). We will delete the files after all test are done.
The Lighting Controller
Niffo
Administrateur
Posts: 717
Joined: 07 December 2009, 15:59
Location: France

Re: Media buttons issue

Post by Niffo »

@Synergysound : Did you right install a codec pack ?
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