Problem with crash/hangs software [fixed]

[MDJ]

Hi, I have a problem. Sweetlight hangs. For the last few events suspended several times. When I click the right mouse button to edit the path of the moving heads - freezes or entry into the generator box it takes a long time the program is not responding to anything (no response). The same setting before the event, the range of motion of moving heads it several times before I set the suspension of the program as a whole is to be finally.

[support]

Please post a zip of your lightshow, and tell precisely what actions to do in order to reproduce the problem.
We will check that.

[support]

when I'm in the editor window (see Annex) and change the range of move of the head and I press SAVE PROJECT, the program for too long is not responding or crashes.

We received your lightshow, but we are not able to reproduce the problem.
Can you please explain what you do you mean by "change the range of move of the head" ?
Please tell precisely all actions to do, in order to reproduce the problem.

[MDJ]

Sorry for my english, but I use the translator. CHANGE THE RANGE OF MOVE OF THE HEAD = move / size shape in editor.

[support]

We just tried to move/resize several times the shape, in the project "SV szybki.gpj", but still no crash.

Does it crash easily with you ?
If yes, please tell exactly all actions to do, to reproduce the problem.

[MDJ]

When I change the move / size shape and wants to save the change, the program will crash or a very long time saving this change.

[MDJ]

Please look for attachment.
Please try with "SV wolny"
When i click SAVE=>program is not responding and crash or so long save the shange MOVE/SIZE SHAPE.

[image]

[support]

Thank you for this clear explaination.

The problem is fixed in the "fix" file, which is available here: viewtopic.php?f=3&t=114

[MDJ]

Ok, thanks. Now I must extract download file and copy them to program files folder and start the program?

[support]

viewtopic.php?f=3&t=3438