Audio synching trouble [fixed]

[Romvert]

I'm having trouble inputting audio via cable into the show express software. It seems like it doesn't hear through any other means but the laptop microphone. Is there any way I can get it to do that?
Also trying to understand what the step 3/1 means in beat speed properties.

[support]

We just added this thread for that: https://forum.thelightingcontroller.com ... f=7&t=7394
Please watch it.

[Niffo]

Here is a thread discussing about this : https://forum.thelightingcontroller.com ... f=7&t=6474

[Romvert]

I'm still not seeing an answer here. What should be input and what should be output? I don't see any options in sound settings to go from an outside input or software, to the show express.

[support]

The window "Sound Settings" of the Operating System is supposed to list all existing sound equipment of your computer (microphone, jack in, CD-ROM driver, ...). You have to select the chosen one as input.

[Romvert]

The only other choice is stereo mix(Realtek audio) which is not recognized by your software.

[support]

We made a recent test to verify and it straight worked with our setup with the default OS parameters (https://youtu.be/TqsNN418mUw).
But sometimes other OS configurations need parameters and rights managements to be adjusted.

[Romvert]

Well, first off all you are playing a track from inside the computer, not the line in. Secondly, looks like your microphone button is pressed, which picks up from the laptop microphone, correct? I tried to run line in and mic button pressed and the software crashes.

[Romvert]

Bottom line is that I can't figure out how to get scenes to follow just the beat and nor the noted duration. How do I do that?

[support]

In the screenshot, our software sees the sound from the external 3.5 jack socket. We can plug in this socket either a microphone or a line out from an external music player.
In the video, our software sees the sound from a music played by the Windows music player.