no interface available [V5.13]

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no interface available [V5.13]

Postby jpentertainment » 14 August 2012, 21:12

SOMEONE PLEASE HELP ME......
wanted to see anyone can help me out with this minor problem i have. im using sweetlight version 5.13 on a windows 7 Ultimate 64 bit operating system compaq laptop. i am able to import my shows from another computer however when i plug in the usb dmx cable i keep getting the no available interface message. i have tried few diff things but cant get it to work..any idea? thanks in advance. i used it before and it worked perfectly fine...just cleaned out everything and formatted the hard drive but now i cannot get it to work again...please help asap...
jpentertainment
 
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Re: no interface available

Postby support » 15 August 2012, 08:13

We do not give any support for software version 5 nowadays.
We suggest you to move to software version 6, which is free.
Then we could help you, if any problem.
The Lighting Controller
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