Crash in Editor, with "AVG protection"

[andre fernandez]

Hi,

I can't create anything with steps and generator in Windows 10 since yesterday.
I have the message : "The lightening controller à cessé de fonctionner" (The lighting controller has stopped working )
I can play my timelines with LIVE, but I can't edit anything in steps or generators.
Can you help me ?
Best regard.
André

[Niffo]

Please, send us your LightShow

[andre fernandez]

Thanks Niffo.

What pieces do you need ?

[Niffo]

viewtopic.php?f=3&t=168

[support]

We are presently not able to reproduce your problem.
Please tell us a procedure (or better post a video if possible) to see the problem.

[andre fernandez]

This is a vidéo about my problem
https://youtu.be/9qxIgs9pbTg

[support]

We did exactely like in your video, with your lightshow under Windows 10 64bits, and it works well here.

By the way, we tried with the current version. Can you please try with it ?
The fix is available here: http://download.thelightingcontroller.c ... are/V7/new
(may be the problem does not exists anymore with this recent version)

[andre fernandez]

Hello !
I was tried the new version of sweet light but it was the same.
But, I find something. I have disabled my antivirus AVG Free edition. and sweet light steps and generator works. The problem came from AVG free antivirus
I don't know why.
Thanks for your help.
I hope my problem can help other users

Best regards
André

[support]

Thank you for this feedback.
We presently do not understand why, but we keep that in mind.

[andre fernandez]

I just uninstall "AVG protection". It's a part of AVG free antivirus.
It's ok now
Thank you