Page 1 of 1
Version 6.33 loses pc link after roughly 30 minutes
Posted:
06 April 2013, 15:54by sparky09
This version has a bug which loses link with the dongle.I have tried multiple computers and different dongles and it keep losing PC link every time it works fine for 30 or so minutes then stops working have to restart program to get it to work again DON'T DOWNLOAD TILL THE BUG IS FIXED.
Re: Version 6.33
Posted:
07 April 2013, 08:55by support
So far, we changed nothing regarding hardware control, in the source code.
If possible, please tell us:
- if same interface, with same dmx equipment, still work well with previous software version (6.32)
- what is your dmx interface
- what is your PC configuration
Re: Version 6.33
Posted:
07 April 2013, 13:25by sparky09
Yes i have two xpress 512 interfaces tried both of them and the same thing happened after a a little bit of time the pc link is lost tried both of them . Then i tried another computer and the same thing happened both computers are windows 7 64 bit. Their was no problem using the old version 6.32 it ran fine
Re: Version 6.33
Posted:
08 April 2013, 07:11by support
Noted.
We will try to reproduce the problem, in order to have a chance to fix it.
In the meantime, please use version 6.32.
Re: Version 6.33 loses pc link after roughly 30 minutes
Posted:
08 April 2013, 22:43by sparky09
Ok thank you I have gone back to version 6.32 and have had no problems must be a bug with the 6.33 version