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Live_mobile crash on Android HTC [fixed]

PostPosted: 04 May 2011, 12:07
by ollymidd
I installed the Live_mobile app onto my phone earlier today and when I tried to connect to my live screen the app crashed and now says 'unable to connect to live' everytime.

I have inputted my IP address and the port number is the same (Default one) I have also allowed my firewall to accept the connection. But i wouldnt have thought this would crash the app?

Any help would be much appreciated.

Cheers Olly

Re: Live_mobile crash on Android HTC

PostPosted: 04 May 2011, 17:33
by support
What is the version of the Android OS ?

Re: Live_mobile crash on Android HTC

PostPosted: 05 May 2011, 10:36
by ollymidd
Hiya,

Its version 2.6 I think but I have it sorted now.

Only reccommendation is to maybe sort out the list of light so they're easier to see and select. Also to be able to use it in landscape would be great.

Other than that, It's fantastic! Thumbs up! : )

Olly

Re: Live_mobile crash on Android HTC

PostPosted: 05 May 2011, 13:16
by support
Noted.
Landscape mode should be available soon.

Re: Live_mobile crash on Android HTC [fixed]

PostPosted: 11 May 2011, 23:30
by chad822
I also have an HTC Desire and I'm trying to connect through our church's WiFi network. We've added the ports "7348" on the router, both TCP and UCP and my phone still says "Unable to connect to Live".

ShowXpress v6.27 beta
Windows XP 32bit
Android v2.2
Netgear ProSafe VPN Firewall FVS318v3

I've followed the steps over and over. Any help would be great.

Re: Live_mobile crash on Android HTC [fixed]

PostPosted: 12 May 2011, 06:45
by support
There is also some settings to do in the computer software: viewtopic.php?f=49&t=719