No buttons in Live Mobile [fixed]

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spectrumlightworks
Posts: 2
Joined: 07 November 2018, 05:13

No buttons in Live Mobile [fixed]

Post by spectrumlightworks »

I am able to connect with live mobile but the button pages show blank pages without their buttons. I have a Samsung S7 Edge. I checked the firewall and on the network tab the software shows 127.0.0.1 and the local IP is 192.168.1.210 External app is enables on port 7348. I have also have the visible in external application checked. Building a large outdoor multimedia show. Thank you.
support
Administrateur
Posts: 10615
Joined: 07 December 2009, 16:32

Re: No buttons in Live Mobil

Post by support »

Please try to rotate your smartphone.
Then you should see the buttons again.
The Lighting Controller
spectrumlightworks
Posts: 2
Joined: 07 November 2018, 05:13

Re: No buttons in Live Mobil

Post by spectrumlightworks »

That did the trick, thank you!
oxphdez
Posts: 1
Joined: 17 November 2018, 16:28

Re: No buttons in Live Mobile [fixed]

Post by oxphdez »

I do this and it works, but I need to being doing this every I change the page buttons, and if I rotate te phone to vertical only show mid of the page buttons. It is a problem with the app?
support
Administrateur
Posts: 10615
Joined: 07 December 2009, 16:32

Re: No buttons in Live Mobile [fixed]

Post by support »

This problem is exclusively with the latest version of Android.
It works well with the older versions.

We are now working on a new Live Mobile app from scratch (no date).
In order to not losing time for this new version, we will not try to fix the problem with the existing version.
The Lighting Controller
kendrums1
Posts: 9
Joined: 16 November 2018, 18:56

Re: No buttons in Live Mobile [fixed]

Post by kendrums1 »

Can someone please tell me how to get the old version back so I can use my Tablet ?
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