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Crash when connects to Live Mobile server [fixed]

PostPosted: 19 February 2019, 16:49
by LightningFM
Hello Support,
I'm running SweetLight V9.1.9 64Bits on a Windows computer, with a lightshow open.
As I try to connect to Live using http://live-mobile.thelightingcontroller.com/ from another Windows computer on the same network using Google Chrome or Internet Explorer, SweetLight crashes.
On the second computer I get the message "Unable To Connect To Live (WS)" or "Disconnected from Live".

See the clip: https://wetransfer.com/downloads/8804e0 ... 914/5a1736

Apparently, the problem is limited to this specific show, I tried with other projects (with and without additional windows for buttons) and I had no problem.

Re: SweetLight crash when connects to Live Mobile server

PostPosted: 19 February 2019, 19:01
by support
Hello Flavio.
We tried with an external window of buttons, but no crash here.
Could you please send us your lightshow via email ?
We would like to see if we are able to reproduce the crash with it.

Re: SweetLight crash when connects to Live Mobile server

PostPosted: 19 February 2019, 19:48
by LightningFM
Sure, no problem.

Re: SweetLight crash when connects to Live Mobile server

PostPosted: 19 February 2019, 22:43
by support
The software does not crash here with your lightshow, when we open http://live-mobile.thelightingcontroller.com/.

We guess you already tried a computer reboot ?

Re: SweetLight crash when connects to Live Mobile server

PostPosted: 20 February 2019, 16:27
by LightningFM
Today with the same devices it worked correctly :?

Re: SweetLight crash when connects to Live Mobile server

PostPosted: 20 February 2019, 17:06
by support
Welcome to Windows :)

Re: Crash when connects to Live Mobile server [fixed]

PostPosted: 20 February 2019, 18:06
by LightningFM
:lol: