Midi to Master Fader crashes (v7.1.21) [fixed]

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Midi to Master Fader crashes (v7.1.21) [fixed]

Postby caboose1408 » 28 November 2014, 08:55

I have applied a Master Fader with TouchOSC MIDI controls. Whenever I opened 3D view and used a fader, the entire program stopped responding.
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby support » 28 November 2014, 11:30

If we right understand:
- the Master Fader with TouchOSC MIDI works well, until 3DView is off
- if you open 3DView, as soon as you move the midi fader, the main software window crashes
Can you please confirm this ?

If yes, can you please make a test with a basic midi button triggering a button in Live, instead of using a midi fader ?
(if no crash, this could mean that the problem is "too many midi messages")
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby caboose1408 » 28 November 2014, 12:57

It only crashes when fader moves while in 3D View.
I have also replicated the error with a midi button controlling a master fader. Where it goes from "-100" to "+100". After pressing about 10 times within 5 seconds, the program crashes once again.


Here is a screenshot with an included Windows error report of the midi fader.
http://i62.tinypic.com/23kp0zn.png
Image

Problem Event Name: AppHangB1
Application Name: TheLightingController.exe
Application Version: 0.0.0.0
Application Timestamp: 5476dc18
Hang Signature: 8cde
Hang Type: 517
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 8cde401ce34440b8f3786cd5c8b371ce
Additional Hang Signature 2: 6971
Additional Hang Signature 3: 69719bade259e2efa3080d8134d39384
Additional Hang Signature 4: 8cde
Additional Hang Signature 5: 8cde401ce34440b8f3786cd5c8b371ce
Additional Hang Signature 6: 6971
Additional Hang Signature 7: 69719bade259e2efa3080d8134d39384
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby support » 29 November 2014, 09:08

Thank you for the clear explaination.
We are now able to reproduce this problem.
We will fix if asap.
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby Niffo » 01 December 2014, 11:51

Fixed for next release.
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby zkflow » 02 December 2014, 00:06

thanks!! actually i had the same problem sometimes... using the NANOKONTROL... my way to solve this was patch to DMX channels directly...
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby support » 02 December 2014, 03:07

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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby caboose1408 » 03 December 2014, 07:41

You guys are quick!!! It now works very well. I'm glad to have said something about this bug. I do lighting for a job, so as you can see I heavily rely on this software.
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Re: Master Fader crashes with 3D view. (v7.1.21)

Postby support » 03 December 2014, 22:18

Thank you !
We will do our best to support you.
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