Keeps Cutting out

usb to dmx - 19'' rack - 16 flash buttons - dmx input (2003 - 2010)

Keeps Cutting out

Postby neonnightz » 02 November 2010, 07:13

I have had the ssa interface for a while now and until now it has been fine but recently scince the new 6.25 software has come out it has started to become unresponsive. For example i was at a show and it was fine for 3 hours but then it just froze and the dmx light went out on the interface the usb didnt disconect and the moving lights stopped . It has only happend scince i have installed the new software. Can anyone help please.
Thanks Peter
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Re: Keeps Cutting out

Postby support » 02 November 2010, 17:16

Could you please tell us what was the previous software version you had with which Ssa was working well ?
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Re: Keeps Cutting out

Postby neonnightz » 03 November 2010, 07:07

Version 5 was working well
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Re: Keeps Cutting out

Postby support » 04 November 2010, 17:10

We changed the usb timing for Ssa&Box.
Please try "fix_for_windows.zip" (viewtopic.php?f=3&t=114).
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Re: Keeps Cutting out

Postby support » 25 November 2010, 09:37

No feedback from neonnightz :?
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