Hello.
Looking for some help with a Remote unit I purchased from Terralec this week.
Client has it plugged in to his Panasonic CF52 Toughbook [his laptop of choice for simple tasks like lighting] running 32bit win 7.
The remote unit runs fine, most of the time, but randomly the PC Link lamp will go out and DMX activity stop. It's a real show-stopper (literally).
Not had any problems with other interfaces of this nature (DMXIS/DASLIGHT) on the machine concerned - just this Remote unit.
Is this a known issue that can be fixed, or a return and refund job before we plough hours into it?
Thanks for any pointers.