Hey Members & Support,
I've been using the BOX for over a year or so and it's been great!
I've just upgraded the new ShowXpress software too.
My situation has been that i've never used DMX-IN on the controller.
Now with the new light show design (a year or so later) we've decided to place the Controller in the middle of the daisy chain. I.e have dmx XLR cables run from a light fixture -> DMX In on controller and DMX Out on controller into another fixture).
And not just using the controller as a starting fixture.
(We're doing this because we're trying to avoid one area not to have cables running across a certain area of the stage)
Unfortunately DMX-In on the controller unit doesn't work!
The DMX-Line in light on the unit does not come on.
We've tried multiple cables (new and old)
and also ran it through a DMX cable signal tester - and the results show that the DMX-Line In is scrambled.
Scrambled I mean using a 3 pin XLR cable through a DMX Cable tester and getting varied results in the instrument readings.
Results in a perfect XLR cable chain should read: (3 Pin XLR Cable)
Pin 1 -Pin 1,
Pin 2- Pin 2-
Ground-Ground.
when Control Box was tested Results vary as follows:
Pin 1 - Pin 2
then Pin 2 - ground
then Pin 1,2,3 - ground
So,
I thought it sounds like something on the circuit as a cross wired, damaged burnt out?
We've opened up the unit, and there's no sign of damage. No chips burnt out, nothing in the circuit board seems been dropped or ripped out.
looks brand new!
I'm officially beat, so didin't know if anyone has had a similar problem with their unit, or suggestions how I can fix mine.
Again in summary,
DMX IN not working
DMX-IN LED not working on front of control box (dmx cables are plugged in to both laptop and in and out on controller)
No board damage,
no physical damage.
Line Out working perfect!
Any suggestions?
firmware? chip upgrades, new software not supporting dmx in on controller (like new ones)
or,
is unit manufactured wrong, and i haven't noticed until now?
Many thanks
Murbz