Sweetlight 512 Interface Not Seen By Software [fixed]

usb to dmx (2009 - 2019)

Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 04 October 2018, 15:20

Hi, I have two versions of software running on two different PCs. I just upgraded to the latest version of software on one machine and the power light is lit on the 512 not the PC Link. The Software shows 0 interfaces connected. The unit continues to work fine on the older version. Any ideas? Thanks
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cvbailey9
 
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Re: Sweetlight 512 Interface Not Seen By Software

Postby Gilles » 04 October 2018, 16:27

Bonjour,
Vous avez installé le divershttps://thelightingcontroller.com/viewtopic.php?f=2&t=5789
Quand vous dites 2 versions, se sont les mêmes version (V9)?
Gilles
 
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Re: Sweetlight 512 Interface Not Seen By Software

Postby cvbailey9 » 04 October 2018, 19:41

That's brilliant. Thanks for your time. :-)
cvbailey9
 
Posts: 9
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 06 October 2018, 08:45

Hi, Driver updated and software sees 1 interface on loading but I still can't get a signal. PC Link light isn't on.
cvbailey9
 
Posts: 9
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby Gilles » 07 October 2018, 08:30

Salut, voilà ma procédure sous vindows 10:

Dans Gestionnaire périphérique
Image
Cliquer sur suivant

Voici ensuite ce que vous aurez, et chez moi ça fonctionne.
Image

Si je veux revenir à la version 2017, même chose mais je restaure l'ancien pilote.
Gilles
 
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 07 October 2018, 13:03

Thanks Giles, followed your instructions. Still not getting PC Link led on 512. Software sees the interface.
Unit is working on different PC with older version.

Regards
Colin

[image]
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