SX does not reconize my 512 boxes

usb to dmx (2009 - 2019)

SX does not reconize my 512 boxes

Postby lse » 28 July 2015, 22:00

i have them plugged into a USB 3.0 and 2.0 port on windows 8.1. SX does not see any of them i am getting a error message in my device manager. i have uninstalled and reinstalled the software and drivers and still nothing. please help

Screenshot (4) (800x450).jpg
Screenshot (3) (800x450).jpg
Screenshot (2) (800x450).jpg
lse
 
Posts: 84
Joined: 26 August 2014, 17:43
Location: dallas tx

Re: SX does not reconize my 512 boxes

Postby support » 29 July 2015, 08:29

Did you do something (like update the software to V7.1.63 for instance) to get that problem, or did this happen without changing anything ?
The Lighting Controller
support
Administrateur
 
Posts: 10538
Joined: 07 December 2009, 16:32

Re: SX does not reconize my 512 boxes

Postby support » 29 July 2015, 17:19

We found a problem with the drivers, in V7.1.63.

We have uploaded a new V7.1.63 with the fixed drivers.
In case of you recently installed V7.1.63, please re-load it again and re-install it.
The Lighting Controller
support
Administrateur
 
Posts: 10538
Joined: 07 December 2009, 16:32


Return to D512

Who is online

Users browsing this forum: No registered users and 5 guests