Hi, Recently we upgraded to ShowXpress 7.1.32 150108 During heavy use and sometimes overnight, the D512 will lose its connection to the software and go into its saved scene. We then have to restart the software. At times, we've had to do this several times during a night, and on the 4th or 5th time restarting the software sometimes we get some sort of initializing error and we have to reboot the entire computer to get it back up. (I've asked my lighting tech to take a screenshot)
We have moved the D512 over to another computer with the same software installed and the same symptoms happen.
Please help!
Thank you!