cable drivers installed but not being reconised

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cable drivers installed but not being reconised

Postby djhazzaa » 18 June 2011, 11:23

I baught the sweetlight usb to dmx from a shop in my city. it was a demo piece of equipment so it has been inslled on another computer. but from what i have read shouldnt make any difference. But my problem is this. i install the software fine, but the drivers dont seem to install correctly. As when i load up the sweetlight software windows it says that no universe found. i have tried every thing i can think of but still not working. i am running windows vista 32 bit.
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Re: usb dmx cable drivers installed but not being reconised

Postby support » 18 June 2011, 14:06

Please read the manual. It explains how to install the driver manually.
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Re: cable drivers installed but not being reconised [fixed]

Postby djhazzaa » 20 June 2011, 15:19

i tryed to install the drivers manually but still doesnt work.
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Re: cable drivers installed but not being reconised

Postby support » 20 June 2011, 21:35

It was working with the shop computer.
It does not work on your computer.
We just checked the manual driver install, on some of our computers ; it was successful.

May be your computer has a problem ?
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Re: cable drivers installed but not being reconised

Postby marco » 21 June 2011, 05:03

hi ive also had this problem
with me it came from a previuos install of the drivers.
i did remove the installed drivers manualy. run a pc clean programm,then install the latest drivers
did u also tryed plugging it onto another usb port? this also gave me sometimes problems.
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