Windows 10 driver installation for Xpress 100
Posted: 14 June 2017, 14:08
Hi, I am completely new to the DMX world and this is my first foray into it.
I am trying to get an Xpress 100 recognized by my Windows 10 laptop. Device Manager shows the device as a "USB Serial Port" under "Other Devices". This is the case whatever USB socket I use on the computer. I have tried following the advice for manual driver load but this does not work. I have tried all drivers, both 32 and 64 bit but I just get a message saying "The folder you specified doesn't contain a compatible driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems".
I have contacted Chauvet Technical Support but they referred me here.
The interface is recognized when I plug it into a Windows 7 laptop.
Does anybody have any ideas? I'm getting pretty desperate to get it running on this machine.
Thank you.
I am trying to get an Xpress 100 recognized by my Windows 10 laptop. Device Manager shows the device as a "USB Serial Port" under "Other Devices". This is the case whatever USB socket I use on the computer. I have tried following the advice for manual driver load but this does not work. I have tried all drivers, both 32 and 64 bit but I just get a message saying "The folder you specified doesn't contain a compatible driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems".
I have contacted Chauvet Technical Support but they referred me here.
The interface is recognized when I plug it into a Windows 7 laptop.
Does anybody have any ideas? I'm getting pretty desperate to get it running on this machine.
Thank you.