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Which Drivers Should I See?

PostPosted: 30 October 2015, 20:35
by 5Starruk
So basically my Xpress 512 isn't controlling my fixtures correctly at all, but the Obey 40 is doing a pretty well job with the faders.

I think it might be a software / driver problem, so my question is, which drivers should I see in my device manager? Is the BOX driver still in use or just D512 Interface 64bits (version 1.04)?

I really hope you can answer this quickly.. thanks.

ps. Using Windows 10.

Re: Which Drivers Should I See?

PostPosted: 30 October 2015, 21:55
by support
The driver for interface Box uses a too old system file for the more recent interface D512.
You have to update the driver with this one http://download.thelightingcontroller.c ... rivers.zip
And during the driver update process, you have to say "yes" to the message asking if you agree to replace the old files by new one.

Re: Which Drivers Should I See?

PostPosted: 31 October 2015, 00:07
by 5Starruk
Okay, I already have the correct drivers installed correctly then...

The problem is, none of my fixtures are controllable by the software.

I have the fixtures dialed in correctly, the universe / interface is loaded correctly when opening the software, and I have the dmx option turned on but all that happens when adjusting the dials is completely eratic behavior from my fixtures.