Second color wheel not showing in 3d visualizer [fixed]

graphic representation in 3 dimensions

Second color wheel not showing in 3d visualizer [fixed]

Postby Lightray » 09 March 2020, 20:08

Hi all,
Wonder if anyone can help me have recently purchased Sweet light and getting to know it, the problem i am having is in the Futurelight SC 980 personalty file .
There are 2 color wheels on this fixture col wheel 2 works fine in the 3d visualizer but col wheel 1does not show any other color but white,have checked the channel and numbers to each color they are all fine as I have the Manuel to the lights, but it is baffling me why one wheel shows color but the other shows nothing but white all through the color range, have no problems at the moment writing personalities for fixtures, but this was already written in the software so it should work.
Some help or suggestions would be appreciated.

Thanks
Lightray
 
Posts: 6
Joined: 07 March 2020, 15:24

Re: Color not showing in 3d visualizer

Postby support » 10 March 2020, 09:03

Please post the personality file ("YourFixture.txt").
We will check it.
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Re: Color not showing in 3d visualizer

Postby Lightray » 10 March 2020, 15:16

Hello, thank you for your response here's is what you have asked for, although it is the standard file in the fixtures folder of the software.
Attachments
SC980.txt
The file you asked for which has been provided in the software
(1.26 KiB) Downloaded 161 times
Lightray
 
Posts: 6
Joined: 07 March 2020, 15:24

Re: Color not showing in 3d visualizer

Postby support » 10 March 2020, 17:55

The name of the second color channel has to be "color2".
Here is the fixed profile.
(updated in our master software's bank)

FYI, the reason of this problem is this profile is from year 2003, and on that time our 3D view was able to drive only one color wheel.
Attachments
SC980.txt
(1.34 KiB) Downloaded 166 times
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Re: Second color wheel not showing in 3d visualizer [fixed]

Postby Lightray » 10 March 2020, 19:08

Thank you for very quick response and fix.
Lightray
 
Posts: 6
Joined: 07 March 2020, 15:24


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